Frequently Asked Questions (FAQ)

How long does delivery take?

Once payment is received, we process your order within 1–2 working days. Shipping to the UK typically takes 3–6 working days. In total, you'll usually receive your order within 4–8 working days. Details: Shipping & Delivery.

What does shipping cost?

Shipping to the UK is free on every order, no matter how many items you buy.

How can I pay?

We currently offer payment by bank transfer (prepayment). After ordering you'll receive our bank details by email. Details: Payment Methods.

Can I return my order?

Yes. You have a 14-day right of withdrawal from the day you receive the goods. Returns are free – just contact us by email beforehand and we'll send you a return label. Details: Right of Withdrawal.

Will I receive a shipping confirmation?

Yes. As soon as your order has shipped, you'll receive a shipping confirmation by email.

How do I reach customer service?

By email at contact@varnyis.shop or by phone at +49 157 33866600. We reply within 24–48 hours (Mon–Fri).

Do you ship outside the UK?

Yes — we also ship within Germany. Shop in German at varnyis.shop.